The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 553 |
| Houston, TX | 376 |
| Washington, D.C., DC | 241 |
| Philadelphia, PA | 239 |
| Seattle, WA | 236 |
| Atlanta, GA | 211 |
| Denver, CO | 204 |
| San Francisco, CA | 147 |
| Sacramento, CA | 139 |
| Indianapolis, IN | 139 |
| Orlando, FL | 135 |
| Miami, FL | 133 |
| Boston, MA | 123 |
| Detroit, MI | 116 |
| Portland, OR | 109 |
| Minneapolis, MN | 105 |
| Brooklyn, NY | 95 |
| Oakland, CA | 91 |
| Jacksonville, FL | 91 |
| Salt Lake City, UT | 82 |
| Littleton, CO | 79 |
| Baltimore, MD | 78 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 64 |
| New York City, NY | 60 |
| San Jose, CA | 60 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Saint Paul, MN | 39 |
| Fort Myers, FL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
SJRLEAWOOD (@SjRLeawood) reported @Xfinity awesome, your chat agent is going to 'explain me.' Cool trick since they don't know me. How can you charge me MORE when I'm no longer using your equipment? You just want to **** everybody over. Who owns you? Buffett? Gates? Bezos?
- SJRLEAWOOD (@SjRLeawood) reported
@Xfinity I bought my own modem so I don't have to rent yours and now your chat agent is telling my bill is going to go UP? WHAT ********.
- hi im momo (@smartkittymomo) reported
@stankyIe_ No regulation, so internet/phone companies could create local monopolies so you have no other choice, and then cranked all their rates up.Comcast: "******** are you gonna do? You really gonna not have internet? That's what I ****** thought."
- c-boogie💙🏁 (@foreverrCee) reported
@Xfinity has the absolute ******* worst customer service ever.
- Rick McKinney (@rtmpgh) reported
@DominionPostWV @breezeline Don’t subscribe … Stah with Comcast. Breezeline is horrible. It is my only choice of providers where I live. I have had them for almost 3 years. I lost track after 30 technician visits to my apartment for service issues I was averaging 2 visits a month the first year of service
- L. (@Sb_luisito300) reported
Xfinity fiber any good? Better than at&t? Cause that at&t aint neva fail me
- angel (@UziiGalaxy) reported
@Sb_luisito300 The Xfinity fiber not that bad but at&t is better
- Sanam Naraghi Anderlini, MBE (@sanambna) reported
.@Comcast @Xfinity shld pay their call center service guys huge salaries - b/c the actual TV & services the company provides are pretty terrible & their prices add insult to injury. Poor customer service guys deserve to work for a better company w/ better bosses & higher pay.
- David Cutler (@DavidHCutler) reported
I think @Xfinity has finally done it and made it literally impossible to speak to human being over the phone or online. Congrats on being the worst @XfinitySupport.
- 🫶🏾 (@SweetVanityLuv) reported
Somebody just called me and said “how much to get my number back” xfinity really ain’t ****., I was wondering why I can’t pay my phone bill no more unless it’s doin extra ****. I had this number for 2 years how is this his number too., I’m throwed ok
- Stephanie Jean Moody (@StephMoody93) reported
My family recently upgraded our @Xfinity to the new gateway modem. Does anyone know if the new modem is compadable with the cable box I already have, or do I need a different cable box? The wi-fi is working just fine but, the cable is not working. #xfinity #cablenotworking
- AuroralVisage (@AuroralVisage) reported
Comcast is being a ****. Be live maybe soon hopefully.
- Jim Washkau (@JimWashkau) reported fromPhiladelphia, Pennsylvania
@XfinitySupport my xfinity login won’t let me login to Hotspots anymore? When did this change???
- Wildred1976 (@wildred1976) reported
Comcast wouldn't help my business because I was white & they admitted it. Programs for everyone else is that OK?
- SJRLEAWOOD (@SjRLeawood) reported
@Xfinity WHY ARE YOU CHARGING MORE FOR ***NOT*** RENTING YOUR EQUIPMENT. You pieces of ****. Your agent isn't making any sense.
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