Deutsche Telekom Unveils ‘Concept T’: Redefining Future Communication with Human-Centered Design (2024)

Deutsche Telekom Unveils ‘Concept T’: Redefining Future Communication with Human-Centered Design

(IN BRIEF) Deutsche Telekom unveils its visionary “Concept T” at the Mobile World Congress 2024, offering a glimpse into the future of personal communication and connectivity. Comprising three design studies, “Concept T” explores innovative approaches to router functionality, incorporating cutting-edge technologies such as artificial intelligence, holography, and Web 3. The first study, “Concept View,” introduces Emma, an AI-powered holographic assistant revolutionizing household management and digital interaction. Meanwhile, “Concept Level” presents a modular system allowing customizable setups with features like AI voice assistance and room monitoring. Lastly, “Concept Buddy” embodies a friendly robot companion enhancing daily tasks and entertainment. While these designs represent speculative futures, they exemplify Deutsche Telekom’s commitment to human-centered innovation and the potential evolution of communication technology.

(PRESS RELEASE) BONN, 27-Feb-2024 — /EuropaWire/ — What could personal communication look like in the future? How will telephones, routers and Internet access develop in terms of design and function? While future models are already commonplace in car manufacturing as marveled studies at trade fairs, telecommunications providers tend to look to the day after tomorrow behind closed doors. With the “Concept T” design study, Deutsche Telekom is opening up its world of thought to human-centered communication.

Artificial intelligence (AI), Web 3, computer vision, WiFi sensing and holography. These and other technologies will change the way we communicate, but how? Deutsche Telekom provides a look behind the scenes. The company is presenting its “Concept T” at the Mobile World Congress 2024: three design studies reflect its vision of the future using the router as an example.

“Concept Tis researching how hologram telephony, among other things, could become a reality. It is our idea of an advanced router. Not on the shelves tomorrow, but in our heads and laboratories today. The study takes our human-centered understanding of technology a step further: I operateConcept Twith a natural voice and gestures. All this will also be made possible by clever AI,” says Claudia Nemat, Member of the Board of Management for Technology and Innovation at Deutsche Telekom.

Design study 1: “Concept View”, the personal assistant as the communicative control center of tomorrow

“Emma, beam me up” may not work yet, but the holographic calls with “Concept View” pick up on the idea of digital travel. And Emma, the AI-based avatar, can do much more. She gives artificial intelligence a face and serves people as a personal assistant for all aspects of daily life.

She can thus become a central element in the household. For example, as a helpful shopping assistant that shows desired products as holograms in 3D for inspection. And, if desired, also suggests the right shoes to go with the new trousers. Or as a curator who helps you choose the right films, books or songs. Or as a concierge who knows the personal diet plan, shows only suitable recipes and filters the Internet for good deals on the next purchase. There are no limits to the imagination.

Of course, Emma also masters Web 3 applications. She manages the digital wallet as well as the digital identities of household members. She also manages cryptocurrencies and NFTs.

And, of course, she is the central point of contact for Deutsche Telekom services such as network management, contractual matters and service issues. Where chatbots today always start from scratch, Emma knows the customer’s order history as well as their products and contracts. She can therefore provide perfect support in the event of any problems or general questions about operation and use. She controls the home network according to individual usage behavior. For example, she prioritizes certain devices for holographic video calls, TV and gaming. Or she regulates the room temperature only in the smart home. This way, a purely functional device such as a router can become a living “must have”.

At the Mobile World Congress, visitors can experience Emma and ask her, for example, to present products such as the T Phone and its features. And Emma will provide them with a three-dimensional image of the device. Holographic calls are also part of the “Concept View” portfolio. Interested visitors can also marvel at themselves as a hologram.

Intelligent linking of technologies

The hardware comes in the form of a simple glass ball. But it is not about clairvoyance or parapsychology. “Concept View” consistently implements a possible communication of the future as a thought concept.

The technical basis is the router. A device that customers will have at home in the future anyway. With “Concept T”, however, Telekom is reinventing the router and expanding its range of applications: A technically perceived device thus becomes an emotional experience. The digital assistant in the form of a hologram gives the study a face in the truest sense of the word.

In future, devices will respond to gestures and speech. This natural form of interaction makes buttons or complicated menus superfluous, and facial recognition enables individual user profiles. Digital assistants could also take over many routine decisions or actively make suggestions.

AI is behind this. Speech recognition and basic models for generative AI make operation intuitive. The special feature lies in the intelligent fusion of the different technologies.

Design study 2: “Concept Level” – a modular system with a clean design

“Concept Level” enables a customized setup. The base with conventional router functions can be supplemented with additional elements. For example, a cylindrical module with a display. This contains an AI voice assistant and also offers smart home control via an interactive display. This shows the power consumption, for example.

A cone-shaped module provides WiFi sensing with room monitoring. In other words, for home security functions such as front door monitoring or a burglary warning. And, not only useful for older people: sensors that register a fall and monitor heart rate. In the event of an emergency in the home, family members or a doctor are automatically notified.

A Web 3 module serves as a digital wallet for cryptocurrencies or the secure storage of NFTs. It generates “Magenta Tokens” when used, which can be redeemed as vouchers for upgrades, for example.

Deutsche Telekom Unveils ‘Concept T’: Redefining Future Communication with Human-Centered Design (2024)

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